Reference Manuals

 

The LACN has available for purchase the Lumber & Building Material Reference Manual.  This manual is published in both English and Spanish. 

This pocket size manual was developed for all lumber and building material employees outlining selling skills, including image and greetings, handling customer complaints, and phone courtesy.

Comprehension tests are also available and LACN will grade all tests and send certifications based on passing grades.

Follow this link to find out more about LACN’s Lumber & Building Material Reference Manual